Hours:Monday-Friday 12:00-6:00pm Saturday 11:00-6:00pm Sunday 12:00-5:00pm Phone number: 604 254 2543
Frequently Asked Questions
We are committed to keep our customers healthy and informed.
Do you have women only hours?
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​We never have, because we view the practice as tantamount to discrimination against both men and women whose partners are men. Women with male partners have every right to want equal access to shopping alongside their intimate partner. They’re engaged in making an important decision about adding sexual products to their sex life. They ought to be able to have their partners along, at their choosing. Additionally, the very concept has the tinge of painting men with a negative brush. We welcome every one who shares in our mandate to celebrate and empower women sexually and we certainly do NOT wish to send the message that men can’t or won’t participate in this mandate in a positive way. Every day is women’s day at Womyns’Ware!
I haven’t had a partner in a while and I am feeling out of practice. I’m emotionally fine but physically uncomfortable feeling tight and not terribly lubricated. Is there a toy for me?
Yes! We can absolutely help you to find the right solution. A high quality lubricant is a great place to start, and a toy that has penetrative potential. There are many variations on the size, shape, materials, and function of a penetrative toy, so that’s where a one-on-one discussion comes in. It’s not a one-size-fits-all solution! Give us a call or come on in to the store and we’d be glad to have that discussion.
How Much Time Will it Take to Choose a Toy?
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As much as you need! Take a look at our website before you visit. Arrive with some time to spare. We have an incredible amount of product to peruse and it can be overwhelming to take it all in. If you allow yourself time to explore on your own you’ll be better prepared to ask the questions that you need to ask and better able to discern what is and what is not for you!
If shopping to share or shopping for somebody else, consider whether a trip alone or with that somebody is best. If you’re interested in sharing your purchases with your partner, for instance, it’s a good idea to bring them along. That way you can both touch, feel, look, and contemplate the items to ensure that they are worth co-exploring.
Trust your gut. If you feel even a bit unsure, don’t buy. If you aren’t meshing with a certain toy (even though your shopping friend keeps telling you it is THE ONE) simply select something different. Be prepared to come in for a visit and NOT buy! Often it takes a visit or two to actually identify what you want to consider experimenting with. Remember, there are no returns or trades so it’s very important that you feel great about your selection process.
Can I expect to be left alone if I want to?
Of course, we would be happy to leave you to browse in peace! We just won’t assume that you want to be alone just because you are “in a sex shop”. In fact, we assume just the opposite. We assume that you would like the consultation and support that we advertise.
Typical sex toy stores have one staff member, generally behind a counter. All the products are on peg boards, and there is a “you pick” self serve expectation that you will make up your mind on your own and bring your selection to the cashier.
To us, “superior customer service” means delivering on our philosophy, supporting our customers, and delivering information in a frank and forthright manner. Our ultimate goal is to respect your privacy and to provide the product details that will ultimately guide the selection outcome and have the best possible “take home” experience.